Please place orders online up until 3pm, for same day despatch.We despatch Tuesday, Wednesday and Thursday for next day delivery. The Highlands & Islands, may take 2 days (Despatch Tuesday& Wednesday only for Highlands).
Any special instructions concerning delivery, for example “ok to leave in the garage on the left” must be inputted when ordering.
At present we are despatching on Tuesdays, Wednesdays and Thursdays.
The couriers we use are DPD.
You can always track your order online
You will receive an email from DPD with all necessary delivery information including a predicted ETA on the day of delivery.
Basil’s dog food is prepared with the finest quality British meat and vegetables, and is quickly blast frozen in order to preserve the product in the best possible condition. It is then packed in a special thermal box ready for delivery. Upon receipt of your order, please put the product in your freezer as soon as possible.